Microsoft Authenticator App Account Greyed Out
Tap the account tile for the account youd like to remove from the app to view the account full screen. The Microsoft Authenticator app is unable to scan the QR code so you must manually enter the code.
What To Do If You Cannot Create An App Password In Microsoft 365
Without the update you will receive an older version of the app which only supports two-step verification for work and school accounts.
Microsoft authenticator app account greyed out. For more information about how to set up the Microsoft Authenticator app on your mobile device see the Download and install the Microsoft Authenticator app article. App passwords replace your normal password for older desktop applications that dont support two-factor verification. New features and updated app design are only available if you have completed the Windows 10 Anniversary update.
To remove a greyed out account on the MS Authenticator app you must delete the account to the smartphone. To set up the Microsoft Authenticator app again after deleting the app or doing a factory reset on your phone you can any of the following two options. Microsoft Business Applications Summit sessions On-demand access to all the great content presented by the product teams and community members.
The authenticator app will ask for a verification code as a test. We are still validating the right set of capabilities to enable Authenticator apps as the primary option for Two-step verification. Login with Authenticator Apps The use of an Authenticator app serves as a backup method for Two Step Verification.
At this time the primary phone number may receive verification codes during authentication. If it is remove it. Identify the old phone from the Devices page click on the devices menu and then Unlink this phone.
Once youve removed all the accounts from Authenticator on your old phone you can remove the app as well. MS Authenticator account greyed out and non-responsive. Visit httpsakamsMFASetup and use one of those two options to verify and sign in 2.
Enter the verification code from the mobile app box on your computer and then select Verify. From the Microsoft Authenticator app scroll down to your work or school account copy and paste the 6-digit code from the app into the Step 2. The Microsoft Authenticator app also supports the industry standard for time-based one-time passcodes also known as TOTP or OTP.
On Aug 19 2020 at 1338 UTC. If you have a device that is registered with your organization you might need an extra step to remove your account. MS Authenticator account greyed out.
Tap Remove account to remove the account from the app. I cant get my app passwords to work. This new app replaces the Azure Authenticator Microsoft account and Multi-Factor Authentication.
Opening Microsoft device settings. Tap the account you want to remove and then tap Remove Account You should also open all your 2FA accounts and see if your old phone is still shown as a valid authentication device. Open the Microsoft Authenticator app select Add account from the Customize and control icon in the upper right select Other account Google Facebook etc and then select enter this text code from the text at the top of the page.
Verify your account to enable IT peers to see that you are a professional. Because of that you can add any online account that also supports this standard to the Microsoft Authenticator app. The Microsoft Authenticator phone app gives you easy secure access to online accounts providing multi-factor authentication for an extra layer of security.
I installed MS Authenticator on mobile phone use it with companys MS 365 account then mobile phone was swiped off and now when I want to install MS Authenticator on new mobile phone is account greyed out. This will help keep your other online accounts secure. Also go to the Account security page navigate to More security Options and turn off two-factor authentication.
This person is a verified professional. When I go in MS 365 account and I want to open Security-Info there is just to give in Authenticator credentials. Download the Microsoft Authenticator app again on your device.
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