Microsoft Refund Policy On Digital Games

Digital gift cards and servicesubscription cardsmay also be eligible for return see Microsoft gift card terms and conditions. Microsoft doesnt do game refunds.

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Cyberpunk 2077 refund policy.

Microsoft refund policy on digital games. Microsoft will offer refunds for digital game purchases through Xbox Live across Xbox One and PC according to an image of an upcoming update posted on Reddit. Microsofts current policy on digital games is no refunds as made very clear in the Xbox One FAQ with the line No. This means no returning digital Xbox One games or anything digital bought from the Microsoft Store.

Digital goods like apps games add-on content subscriptions movies TV shows and books arent returnable unless. Items that may be eligible for return refund or exchange include physical goods like a Surface Xbox controller virtual reality headset or packaged software. According to research the game has to have been played at least once even if just a few minutes.

In what has been proposed to the Xbox Insiders refunds CAN be granted for Xbox One titles bought in the last 14 days and played for no more than two 2 hours pretty much the same policy the Steam Store offers. Microsoft says you cant return a digital game and receive a refund or credit However you can refund preordered games. Refund on digital games I am seeing online where Microsoft has been beta testing refund on digital games and wanted to know if it was open to the public.

Kotaku says it has obtained an internal memo directing GameStop employees to accept Cyberpunk 2077 returns on PlayStation 4 and Xbox One even if the game is already opened --. Microsoft Store Xbox Games. Your purchase was a pre-order.

According to the note if you buy an app or game and find it lacking you can get a full refund if you have used the title for less than 2 hours and its within 14 days of the purchase time. Games and apps are eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts. Most purchases are not eligible for a refund after 14 days.

If you still want to submit a refund request and have the order number you can submit a refund request. You cant return a digital game and receive a refund. These Digital Game Purchase Refund Terms cover Microsoft Stores digital game offers Xbox apps excluding movies and tv apps digital gaming bundle offers and digital durable and consumable gaming offers such as games season passes virtual currency.

I have recently purchased fallout 4 through the digital Microsoft store and not interested in the game with less than an hour of. In a series of tweets the company announced that it was expanding its existing refund policy for digital games past the usual 14 days allowing gamers who purchased Cyberpunk 2077 to. See the Digital Game Purchase Refund Terms.

Up to 7 cash back These Microsoft Gift Terms and Conditions digital goods this Agreement between you and Microsoft Corporation or based on where you live one of its affiliates we us our or Microsoft describes your ability to purchase and redeem gifts of Digital Goods Gifts from participating Microsoft stores collectively Participating Stores. Were offering full refunds for Cyberpunk 2077 digital purchases from the Microsoft Store until further notice.

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