Microsoft 365 Customer Lockbox

Select a customer lockbox request and then select Approve or Reject. 5 rows You can cross-reference the email approval notifications sent to admins and approvers in your.

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Customer Lockbox gives customers explicit control in the very rare instances when a Microsoft engineer may need access to customer content to resolve a customer issue.

Microsoft 365 customer lockbox. Approve or deny a Customer Lockbox request in the Office 365 Admin Center Sign in and go to the Office 365 Admin Center. Advanced encryption for email Today Office 365 encrypts customer content at rest and in transit. Office 365 Customer lockbox requests allows you to control whether to give the support engineer access to your data.

Customer Lockbox for Microsoft 365 helps you meet compliance obligations if you need procedures in place for explicit data access authorization. Microsoft 365 Office 365 Customer Lockbox supports requests to access data in Exchange Online SharePoint Online and OneDrive when Microsoft engineers need to access customer content to determine root cause and fix an issue. Um Support für andere Dienste zu empfehlen senden Sie bitte eine Anforderung an Office 365 UserVoice.

You can find the Customer Lockbox setting in the Microsoft 365 admin center under Settings- Org settings - Security Privacy Customer lockbox. Office 365 Securitys version of Customer Lockbox is only available as part of a new premium version of Office 365 called E5. The Office 365 Customer Lockbox brings an additional layer of protection to Microsofts already rigorous access control policies in an effort to maximize data security and privacy for Office 365 customers.

This is a requirement for some compliance standards such as FedRAMP and HIPAA. Office 365 Customer Lockbox feature which will help a customer to control how a Microsoft support engineer is going to access customer data during a scenario where customers have raised a support request to investigate some service issues related to customers Office 365 tenant. Enable the setting Require approval for all data access requests.

Tenant level services can be very tricky when it comes to licensing. In our efforts to maximize data security and privacy for Office 365 customers we have engineered the service to require nearly zero interaction with customer content by Microsoft employees. Theres also an expiration time on the request and content access is removed after the support engineer has fixed the issue.

Control privileged admin access based on specific tasks in Microsoft Office 365. Customer Lockbox supports requests to access data in Exchange Online SharePoint Online and OneDrive for Business. You can download that here.

Office 365 Customer Lockbox allows the customer to Approve or Reject access request made by the Microsoft Support engineers to access customer data. Office 365 Customer Lockbox feature which will help a customer to control how a Microsoft support engineer is going to access customer data during a scenario where customers have raised a support request to investigate some service issues related to customers Office 365 tenant. By the letter of the law you probably should have an M365 E5 licence for every user in your tenant if you are using this feature.

Customer Lockbox has been available for Exchange Online since November and will be made available for SharePoint Online during the first quarter of 2016. Increase your control with explicit access authorization for service operations using Customer Lockbox in Microsoft 365. Office 365 Customer Lockbox allows the customer to Approve or Reject access request made by the Microsoft Support engineers to access customer data.

It extends the default access control workflow so customers can review and approve or deny requests for service provider access during service operations. Navigate to Settings Support Service requests. Customer Lockbox is part of the access control system in Office 365.

You can learn more about Customer Lockbox in this blog. It gives customers unique control over their data by. Global Administrators and Customer Lockbox Access Approvers can approve Customer Lockbox access requests from Microsoft.

The Customer Lockbox feature will be enabled in Office 365 for Exchange Online by the end of this year and for SharePoint Online in the first quarter of 2016. Customer Lockbox requires the engineer to request access from the customer as a final step in the approval workflow. To recommend support for other services please submit a request at Office 365 UserVoice.

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