Outlook 365 Multi Factor Authentication Not Working

Im currently testing out Azure AD Multi-factor authentication and mostly it works as expected except for with Outlook. Office 365 has many services but fortunately you can manage them all with PowerShell.

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The multi-factor authentication page lists the users and allows you to enroll a user for multi-factor authentication.

Outlook 365 multi factor authentication not working. Perform the update by deleting your old device. We have Outlook 2016 and any documentation Ive found states that this fully support ADAL authentication flow but when I enabled MFA then Outlook sign in stopped working with my password. If your organization is using multi-factor authentication MFA for Microsoft 365 the easiest verification method to use is the Microsoft Authenticator smart phone app.

Even though office 365 multi-factor authentication is secure dont reuse passwords keep them all different. Click the icon for Accounts and then Access Work or School. Check the Enable modern authentication box in the Modern authentication panel.

Once you have set the registry keys you can set Office 2013 devices apps to use multifactor authentication MFA with Microsoft 365. If you have a new mobile device youll need to set it up to work with two-factor verification. If you need to connect to Exchange Online via MFA Microsoft provides a great guide entitled Connect to Exchange Online PowerShell Using Multi-Factor Authentication.

If you get the old Auth screen you will not be granted access in Outlook no matter what password you use. If you do this it should autologin to both outlook and OWA via IE. If youre currently signed-in with any of the client apps you need to sign out and sign back in for the change to take effect.

Select Settings Services and add-ons and then choose Modern authentication from the list. If customers do not set up their multi-factor authentication within 48 hours they may be locked out. Set up your device to work with your account by following the steps in the Set up my account for two-step verification article.

This is a multi-step solution. You would have to select Sign in another way at the Approve sign in request screen. Open the Microsoft Authenticator app and make a note of the code.

9 rows Troubleshoot Azure Multi-Factor Authentication issues. Make sure that you have enough time to enter it. Then select Use a verification code from my mobile app.

MFA will not effect the functionality if you get it working and it is usually a one time deal. Of course also check Outlook or Word for updates and reboot the pc to see if that fixes it. Multi-Factor Authentication Office 365 requires admins users to set up multi-factor authentication before they can use the account.

Its just one click instead of typing in a 6-digit code. Click start and type Settings to go to windows settings. Update your account and device information in the Additional security verification page.

The overall goal of MFA is to secure the authentication process and ensure that whoever is signing in is indeed them the additional layers of security help to. On the users and groups page in the Office 365 admin center you can enroll users for multi-factor authentication by clicking the Set Multi-factor authentication requirements. Multi-factor Authentication breaks outlook Unfortunately the app password does not work in this case.

What is at risk should someone gain access to your credentials they will be able to use them on any device to access your emails and your Office account as a whole. And if you travel you wont incur roaming fees when you use it. Download and install Microsoft Authenticator app.

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